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(495) 646 74 02 *

пн - пт 09:00 - 21:00

*Звонки со стационарного телефона оплачиваются в соответствии с вашими телефонными тарифами, звонки с мобильного телефона - согласно тарифам вашего мобильного оператора.
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Официальный онлайн-магазин Tommy Hilfiger

ОФИЦИАЛЬНЫЙ ИНТЕРНЕТ-МАГАЗИН TOMMY HILFIGER. ДОСТАВКА ВО ВСЕ РЕГИОНЫ РОССИИ, ПОЧТОВЫЙ ИНДЕКС КОТОРЫХ НАЧИНАЕТСЯ С ЦИФР 1, 2, 3, 4, А ТАКЖЕ ВО МНОГИЕ ГОРОДА ЗОНЫ 6
НУЖНА ПОМОЩЬ? Обратитесь в службу поддержки Онлайн-форма Эл.почта: Номер телефона: (495) 646 74 02* Пн-Пт
09:00 - 21:00
По местному московскому времени
*(Cтоимость звонка с учетом вашего телефонного тарифа; звонки из мобильных сетей согласно тарифу вашего мобильного оператора).
GENERAL TERMS AND CONDITIONS OF USE AND SALE

TOMMY HILFIGER

Размещая свой заказ, вы подтверждаете тем самым, что согласны со следующими общими условиями и положениями.

I. Applicability

These general terms and conditions (the "Conditions") apply to:

a) the use of any information, pictures, documents and/or other services on the following European tommy.com online store of Tommy Hilfiger nl.tommy.com, uk.tommy.com, it.tommy.com, eu.tommy.com, fr.tommy.com, be.tommy.com, ru.tommy.com, ch.tommy.com, es.tommy.com, de.tommy.com, at.tommy.com and their different versions (the "Website"); and

b) the purchase of Tommy Hilfiger and/or Hilfiger Denim branded products on the Website.

II. Terms of Use of Website

1. Data privacy

All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements. For more information, please see Annex 1 hereto, which includes our privacy, security and cookies policy.

2. Exclusion of liability for external links

If Tommy Hilfiger online pages contain links to other sites on the Internet, Tommy Hilfiger hereby declares explicitly that it has no influence on the layout or content of the linked pages. Therefore, Tommy Hilfiger dissociates itself expressly from all contents of all linked pages of third parties. This declaration applies for all displayed links and for all contents of pages to which the links lead.

3. Information on the Website

The information on the Website is for general information purposes only and does not constitute advice. Even though Tommy Hilfiger has composed its Website with care, the information, texts, documents, graphics, movies, music and/or other services/information on it may contain errors or be otherwise incorrect or incomplete. Tommy Hilfiger does not guarantee that the Website and/or the information is free of errors, defects, malware and viruses or that the Website and/or Information is correct, up to date and accurate.

Tommy Hilfiger shall not be liable for any damages resulting from the use or inability to use of the Website, including damages caused by malware, viruses or any incorrectness or incompleteness of such information or the Website, unless such damage is the result of any willful misconduct or from gross negligence on the part of Tommy Hilfiger.

Tommy Hilfiger shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with this Website, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

4. Linked sites

The Website may provide links to external Internet sites. Tommy Hilfiger shall not be liable for the use or content of Internet sites that link to this site or which are linked from it. Our privacy, security and cookie policy does not apply to any collection and processing of your personal data on or through such external sites.

5. Intellectual property

All brand names, logo, product names and titles used on the Website are trademarks or trade names of Tommy Hilfiger or third party trademark or trade name holders. You are not allowed to use or reproduce any such trademarks, logo or trade names as this may constitute an infringement of the holder's rights.

All Website design, texts, documents, movies, music and/or other services and the selection and arrangement thereof, and all software compilations, underlying source codes, software and all other material on this Website are the copyrights of Tommy Hilfiger and/or its suppliers and subcontractors.

You are only allowed to electronically copy and to print in hard copy portions of the Website to the extent this is necessary for the purpose of placing an order with us, of for using the Website as a shopping resource. You are not allowed to make any other use of the information and materials on this Website, including reproduction for purposes other than the one mentioned above, modification, distribution or republication. Should you wish to use materials or information from this Website, you need our prior written approval to do so.

6. Privacy, security and cookie policy

Tommy Hilfiger collects and processes the personal data of the visitors of the Website according to the privacy, security and cookie policy.

7. Unsolicited Ideas

In the event you post unsolicited ideas and/or materials whether consisting of texts, images, sounds, software, information or otherwise (Materials) on this Website or send these to Tommy Hilfiger by e-mail or otherwise, we shall be entitled to use, copy and/or commercially exploit such Materials to the fullest extent and free of charge and we shall not be bound by any confidentiality obligation in respect of such Materials.

You hereby indemnify and hold Tommy Hilfiger harmless from and against all actions, claims and liabilities, suffered, incurred or sustained by us as a result of the use and/or exploitation of the Materials infringing the (intellectual property) rights of any third party or otherwise being unlawful towards a third party.

 

III. Terms of Sale

1. Eligibility

You can order as a registered user or as a guest. You need an email address to place an order, and you may need to set your browser to accept both cookies and pop-ups in order to be able to use all the functionalities of the Website, which includes adding products to your shopping cart and submitting your order.

2. Ordering

The products offered on the Website represent an offer to purchase products from Hilfiger Stores B.V. ("Tommy Hilfiger") based on the data provided on the Website.

All prices indicated are RUB amounts and include value added tax. Orders and deliveries are possible only within Russia. If Tommy Hilfiger is not able to execute an order, Tommy Hilfiger will inform you as quickly as possible. Orders are accepted only in quantities usual for households. For more information about order, please check Order Information.

When you submit an order, we will send you an email acknowledging receipt of your order ("Order Confirmation"). This does not mean that we have accepted your order. Our acceptance of the order takes place when the products are shipped to you - we will send you an email confirming that the products have been shipped ("Shipping Confirmation").

Products on the Website have stock and are ready to be sent. Распроданные размеры вычеркнуты. We may have stock issues from customers ordering products at the same time. When we are unable to ship an item already ordered, we may cancel that part of your order and you will be reimbursed or not charged accordingly. Мы делаем все возможное, чтобы предоставлять вам самую точную информацию о наличии товара. Occasionally, errors may occur. Наша онлайн-коллекция постоянно пополняется, поэтому мы рекомендуем почаще заходить на наш сайт. Alternatively, if the products you are looking for are sold out, you may wish to check availability with your Tommy Hilfiger store through our Store Locator.

If you have placed an order in error, or would like to cancel an order before it is delivered, please immediately call Tommy Hilfiger's customer service at (495) 646 74 02 Mon - Fri 09:00 - 21:00 (Local rate charge from landlines, please see your provider's rates for calls from mobile networks) or e-mail Tommy Hilfiger at: care@ru-en.tommy.com. Tommy Hilfiger will do its best to assist you any way it can. As Tommy Hilfiger always strives for quick deliveries, it means there is not much time to cancel your order.

Please note that we cannot make or accept any changes (address, size, color) once your order has been placed.

Fulfillment of all orders on the Website is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel an order by written notice to you in the following situations (not limitative), without being liable for any damages or costs other than repayment of any amount received from you in relation to the order we have cancelled:

  • The product is not available
  • Your billing information is not correct or not verifiable
  • Your order is flagged up by our security systems as an unusual order or an order susceptible of fraud
  • If applicable your bank transfer payment is not received within 5 business days after the Order Confirmation
  • We could not deliver to the address provided by you
  • Due to circumstances or events beyond our control.

 

3. Платеж

Способ оплаты
You can pay for the products by credit card (MasterCard, Visa, American Express), PayPal and by other means as may be applicable in your country, see here for more information on the payment process.

Максимальная сумма одного заказа зависит от выбранного способа оплаты и от того, являетесь ли вы зарегистрированным пользователем сайта или вошли как гость. Please see here for more details.

Если у вас есть промо-код, введите его на странице с товарами в корзине в поле "Промо-код" и нажмите "Применить". Перед использованием кода убедитесь, что срок его действия не истек. Обратите внимание, что при оплате заказа можно использовать только один промо-код. Please note that if using promotion codes on products on sale and the total discount is higher than 50% of the original price the promotion code might not be applicable. Если не указано иное, промо-код можно использовать только один раз.

Data check
During the payment process Tommy Hilfiger may perform credit checks. Based on the outcome thereof Tommy Hilfiger may change, adjust or decline an order and/or the selected payment method. In most cases Tommy Hilfiger will offer you the option to select a different payment method. Our customer service team will not be informed of the outcome of credit checks.

Your total price
The total price specified in the final checkout screen includes tax and shipping costs. This price will be recorded in the Order Confirmation. If paying by credit card, the total amount for your entire order will be reflected on your bank statement.

Price changes
The prices of the products will be as displayed on the Website. Prices may change from time to time, but changes will not affect any order which we have confirmed in the Order Confirmation.

4. Delivery

As a rule, delivery time is 14 working days after shipping the order. See our delivery information for more details.

If the delivered products have obvious material or production defects, including damage caused by transport, please notify us of such defects immediately by email or phone. Not doing so will not affect your legal rights.

5. Retention of ownership

The products remain the property of Tommy Hilfiger until payment is made in full.

6. Return and Cancellation

Returning defective products
You may return products delivered to you that are defective or otherwise not in conformity with your order. You can do so within 2 months after you notice the defect. In the event your claim is justified, the purchase price and the shipping costs will be refunded. For practical information on how to return, see below or see our return information.

Exercising your right of return (withdrawal)
All products purchased on the Website may be returned within the following time frame at your own risk: within 60 days after the day on which the product(s) come into your physical possession (or into the possession of a third party other than the carrier and indicated by you) you need to (i) inform us of your intention to return the product(s) following the instructions below; and (ii) physically return such product(s) to us. If you return the product(s) by mail, you will have returned the products on time if you have delivered the product(s) at the post office or to the carrier within the aforementioned 60 days period.

If you withdraw from your order, we will reimburse you all payments received from you, including the costs of standard delivery and administration fees (if applicable), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to return the products. We may however withhold reimbursement until we have received the products back or until you have supplied evidence of having sent back the products, whichever is the earliest. The following products may not be returned: underwear, swimwear, gift cards, perfumes and make-up (unless in original sealed wrapping).

Обратите внимание на то, что товары, которые вы купили в онлайн-магазине, не могут быть возвращены в местные магазины Tommy Hilfiger в вашем регионе (и наоборот). Пожалуйста, убедитесь в том, что вы не возвращаете товары из разных заказов в одной посылке. Тогда вы можете быть уверены, что мы возместим их стоимость в максимально короткие сроки.

Returned products must be returned in the same condition as they were sent - and must have their original label. We will not accept or refund products that have been worn or washed. If the products have deteriorated due to a more extensive use, we reserve the right to send the product back to the shipper.

In addition, please be reminded of the existence of a legal guarantee of conformity for products under applicable law (Articles 469 – 477, 518, 520 Russian Civil Code in connection with Consumers’ Rights Protection Law 1992 (N2300-1, as last amended 05/05/2014) of Russian law).

How to return
In case you want to return products, the order confirmation and/or each delivery will include (i) return information, in the form attached here to as Annex 2, (ii) a link to an online model return form, or a printed model return form, in the form attached hereto as Annex 3, and (iii) a return label. Чтобы мы могли максимально вам помочь, пожалуйста, убедитесь в том, что вы полностью заполнили бланк возврата. It is important that you state the reason for returning each item you return to us. Stick the returns label to the box and if using the box that we sent to you, make sure that the return label covers the original label used to ship the parcel to you. Доставка возвращаемого товара будет осуществляться перевозчиком, упомянутым в вашем бланке возврата. Please read our return information carefully.

No exchange
Tommy Hilfiger does not have an exchange service. You can of course return any product that you are not fully satisfied with, for which a refund will be issued. If you would like another product, color or size, please place a new order.

Возврат стоимости
Once your returned products have been checked and inspected at our warehouse, you will receive a refund e-mail notification, if a refund will be made. Your refund will be paid to the same card or account that was used to place the order without undue delay. For further information, see Annex 2.

Обычно возвращаемые средства появляются на банковском счету через 8-10 рабочих дней. Время ожидания зависит исключительно от политики компании, выдавшей карту. Вы всегда можете проверить статус вашего возврата на вашем аккаунте онлайн или связавшись с эмитентом карты.

 

In order to get a full refund it is important that we receive the returned products in the state in which you received them: the returned products must be complete, unworn, unwashed and have all the product labels and tags intact.

7. Promotional offers

Promotional offers (discount codes) from Tommy Hilfiger are limited to one per customer, per order. It is not possible to combine promotional codes.

IV. Miscellaneous

1. Contact information

Hilfiger Stores B.V.
Stadhouderskade 6
1054 ES AMSTERDAM
The Netherlands

E-mail: service@ru-en.tommy.com


Telephone: Telephone: (495) 646 7402*
Пн - Пт: 09:00 - 21:00
По местному московскому времени
*Звонки со стационарного телефона оплачиваются в соответствии с вашими телефонными тарифами, звонки с мобильного телефона - согласно тарифам вашего мобильного оператора.

2. Changes to these general terms and conditions

If Tommy Hilfiger decides to change these general terms and conditions, we will post the changed terms and condition on the Website. You are advised to regularly check whether they have changed. These terms and conditions were last modified in June 2014.

3. Governing law and jurisdiction

These general terms and conditions are governed by the laws of the Netherlands, but excluding the Vienna Convention for the International Sale of Goods. The competent court in Amsterdam, the Netherlands shall have exclusive jurisdiction to settle any dispute in connection with these general terms and conditions without prejudice to the right of appeal and that of appeal to the Supreme Court.

Annex 1

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PRIVACY, SECURITY AND COOKIES POLICY

 

Hilfiger Stores B.V.
Stadhouderskade 6
1054 ES AMSTERDAM
The Netherlands

This privacy, security and cookies policy ("Privacy Policy") applies to the processing of all your personal data collected on the Website by Tommy Hilfiger, its affiliates and/or its subcontractors. В данной Политике конфиденциальности "мы", "наш" и "нас" относится к Tommy Hilfiger, а "вы" относится к пользователю Веб-сайта.

When you visit our Website, we obtain personal information which you knowingly disclose to us. We request information when you make purchases, which may include name, address, telephone number, email address, gender, credit card information ("Personal Data"); when you request information; when you register/sign up for our newsletter, to become a Hilfiger Club member, to create your online account or when you participate in any other Website service. We then use the Personal Data to create a user profile. In this context we may combine the information you give us online with other information from Tommy Hilfiger sources, transactions and communications collected or processed by any Tommy Hilfiger group of companies and authorized subcontractors. Finally, if you publicly post about Tommy Hilfiger, or communicate directly with us, on a social media website, we may collect and process the data contained in such posts or in your public profile for the purpose of addressing any customers services requests you may have and to monitor and influence public opinion about Tommy Hilfiger.

Личные и неличные данные, которые мы получаем от вас во время посещения вами Веб-сайта, рассматриваются как конфиденциальная информация, и в связи с этим мы строго соблюдаем действующие законы о защите прав граждан. Your use of the Website indicates your acceptance of the Website's privacy, security and cookies policy, which may be amended from time to time.

1. YOUR PRIVACY

We may collect, process and use your personal information ("Personal Data") to carry out our obligations arising from any contracts entered into between you and us (order of products for example), to provide you with information that you request from us, to send you the latest product and promotional information and, to send you our Newsletter. Tommy Hilfiger is the controller for the processing of your Personal Data. When you are logged in and fill in forms or access your data on the Tommy Hilfiger Site, a secure connection is used (http via SSL, also known as HTTPS). Введенные вами данные автоматически зашифровываются перед отправкой. All of the data and information that we receive is protected, registered in our central database in the Netherlands and only available to authorized personnel and subcontractors. Мы не собираем Личные данные автоматически, без вашего предварительного согласия. For instance by signing up for the Newsletter, we may ask you for your e-mail address or if you purchase an item from the online-shop, we may ask you for your name, postal address and e-mail address. Собранные данные будут сохраняться конфиденциально и будут защищены от любого неправомочного доступа, и, следовательно, будут использоваться только для ограниченных целей, указанных выше.

2. PURPOSE OF PROCESSING PERSONAL DATA

a) If you have consented to this by ticking the appropriate box before submitting your registration on the Website, your Personal Data will be processed by us for sending you information about Tommy Hilfiger, Hilfiger Club by email, to receive the latest news on promotions and products. We would like to keep you updated on our latest products, events, special offers and other opportunities and developments within Tommy Hilfiger. We will do this by means of e-newsletters. For this purpose, we process your name, email address and an overview of which newsletters we have sent you. We retain your Personal Data for as long as you wish to receive information from us. In case you do not want to receive such emails anymore, you can unsubscribe at any time by contacting us or by using the unsubscribe option included in each email message sent by us.

b) Your Personal Data will be processed by us for the technical and functional management of the Website. When you visit our Website, our Website administrators process technical data linked to the use of the Website to enable us to deliver the functionalities of the Website. With this technical data our website administrators can manage the Website, for instance by resolving technical difficulties or improving the accessibility of certain parts of the Website. This way, we ensure that you can (continue to) find the information on the Website in a quick and simple manner. For this purpose cookies are used as well. Read more. For this purpose we process technical data like the IP-address of your computer, the visited webpage's of the Website, the internet browser you use, previous/next visited websites and the duration of a visit/session. We retain technical data for as long as legally required for this purpose.

c) You can contact us by other means (such as e-mail, fax or telephone). In this case we will use your Personal Data to answer your question. For this purpose we process your name, your contact information, your correspondence with us about your question and all other Personal Data you provide us with and which is required to answer your question. Your data will be kept in our systems as long as legally required and will then be deleted, with the exception of a log file containing your name, contact information, the date you contacted us and the subject of your question.

d) Other purposes such as but not limited to the following:

  • The generation of management information and statistical data;
  • If you participate in our prize contests, events, competitions, promotions and/or games of chance, to be able to organize the prize contests, events, competitions, promotions and or games of chance, to announce the winners and measure the response to prize contests, events, competitions, promotions and or games of chance;
  • To comply with legal obligations
  • To administer membership;
  • For attribution of content you post;
  • To process payments;
  • To prevent or stop fraud and abuse;
  • For bookkeeping;
  • To administrate the forum;
  • For access control and security measures of our building and ground.
  • Etc.

 

3. WHO HAS ACCESS TO YOUR DATA

Tommy Hilfiger uses third parties for certain processing activities, such as Website hosting. As far as these third parties have access to Personal Data in order to execute these processing activities, we have taken the required organizational and contractual measures to ensure that your Personal Data is exclusively processed for the purposes mentioned above. Only if we are required to do so by law, your Personal Data will be provided to supervisory agencies, fiscal authorities and investigative agencies.

Now and then, Tommy Hilfiger will organize a prize contest, promotion or games of chance in co-operation with a third party. In such a case, this will be stated clearly on the Website. If you participate in such a prize contest, event or games of chance, your Personal Data will (to the extent required) be made available to these third parties, to the extent of necessity.

4. THIRD PARTIES

Третьи лица могут получать или собирать информацию через наш Веб-сайт. В некоторых странах мы также используем третьих лиц для проверки платежеспособности покупателей. Пожалуйста, посетите наш раздел "Оплата" и ознакомьтесь с условиями размещения заказа, нажав здесь для получения более подробной информации.

These third parties are contractually bound with Tommy Hilfiger to use the Personal Data only according to this privacy, security and cookies policy. We are not in the business of selling Personal Data about our customers for marketing purposes to third parties. Мы можем, однако, поделиться неличной идентификационной информацией с определенными третьими лицами, как описано в данной Политике. Есть и другие ограниченные обстоятельства, при которых мы делимся Личными данными: например, время от времени мы можем прибегать к услугам третьих лиц, чтобы с их помощью проанализировать использование нашего Веб-сайта. These third parties are not authorized to send you any information about products and services from other companies without your permission.

Мы можем передавать ваши Личные данные нашим дочерним, материнским или партнерским организациям с целью маркетинга продуктов и услуг Tommy Hilfiger, но только при условии, что ранее вы дали свое согласие на эти действия. Некоторые третьи лица занимаются управлением содержимого на страницах Веб-сайта. Эти третьи лица разделяют нашу приверженность защите прав конфиденциальности. Мы также можем предоставлять Личные данные в особых случаях в ответ на любые запросы правоохранительных органов и государственных учреждений, с целью обеспечения соблюдения условий использования Веб-сайта и других соглашений, а также для защиты клиентов и других лиц. Мы можем поступить таким образом, если искренне считаем, что раскрытие данной информации необходимо или целесообразно, в том числе, например, для идентификации, установления контакта или возбуждения судебного иска против кого-то, кто наносит физические повреждения или вмешивается в права или собственность нашей компании, других пользователей или любых лиц, находящихся под угрозой подобной деятельности. Мы можем передавать Личные данные партнерским организациям или третьим лицам в рамках передачи бизнес-активов.

5. LOG FILES

Как и большинство веб-сайтов, мы автоматически собираем неличную идентификационную информацию и храним ее в журнале регистрации. Эта информация включает в себя адрес интернет-протокола (IP), тип браузера, имя интернет-провайдера (ISP), страницы ссылок и выхода, данные операционной системы, метки даты/времени и сведения о посещениях. Мы используем эту информацию, которая не идентифицирует пользователей, для анализа тенденций развития, администрирования сайта и определения нашего базового контингента потребителей в целом. Мы не связываем эту автоматически собранную информацию с личной идентификационной информацией.

6. SOCIAL PLATFORMS

Please note that, if you choose to select that option, your activity on our Website will also be made available to social platforms such as but not limited to Facebook, Twitter, Pinterest, etc. If you choose to share our Website through social media such as LinkedIn, Facebook and/or Twitter, your personal data (such as your name and the fact that you are interested in Tommy Hilfiger) will also be visible to all the visitors of your personal webpage on LinkedIn, Facebook and/or Twitter, depending on your account settings. On the use of such social media websites only the terms and conditions (including the privacy policy) of the social media website apply. Tommy Hilfiger is not responsible for the processing of Personal Data or the privacy policy of such social media websites. Our General Terms and Conditions of use and sale and this privacy, security and cookie policy is therefore not applicable to the use of such websites.

7.LINKS TO OTHER WEBSITES

On the Website you will find a number of links to other websites. Although these websites are selected with care, we are not responsible for the processing of your Personal Data through these websites. Our General Terms and Conditions of use and sale and this privacy, security and cookies policy are therefore not applicable to the use of such websites.

8. COOKIES ON THIS SITE

The Website uses cookies. Web Cookies are small pieces of data sent by the Website and they are stored by your browser on your computer's hard drive, so that we are able to recognize your browser when you return on the Website. Cookies can collect data on the use of the Website such as which pages are visited and the duration of a user session. When you use the Website, the cookie sends data to Tommy Hilfiger. We do not retain cookies longer than necessary. On our Website we use strictly necessary cookies, performance cookies, functionality cookies, advertising cookies, first party cookies, third party cookies, persistent cookies and session cookies.

Strictly necessary cookies are essential in order to enable you to move around the websites and use its features, such as accessing secure areas of the Website. Без этих файлов cookie услуги, которые вы запрашиваете, такие как показ корзины с товарами или выставление электронного счета, не могут быть предоставлены.

Performance cookies collect anonymous information about how you use the Website and the pages that you have visited, for instance which pages you go to most often, and if you get error messages from web pages. Эти файлы cookie не собирают информацию, которая идентифицирует вас. Вся информация, которую собирают эти файлы cookie, является обобщенной, а, следовательно, анонимной. It is only used to improve how our Website works.

Functionality cookies remember your selection and choices to improve your experience in our Website. For instance, the cookies enable you to place products in your shopping cart and review the contents of your shopping card. These cookies allow our Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, our Website may be able to recognize in which area you are currently located by storing this information. The Website can also recognize if the user has already signed up for our newsletter or if the user is seeing a certain page for the first time. Вся информация, которую собирают эти файлы cookie, является обобщенной, а следовательно, анонимной. Эти файлы cookie не могут отслеживать вашу интернет-активности на других сайтах.

Advertising cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. Они также используются для ограничения числа показов рекламы и оценки эффективности рекламных кампаний. They are usually placed by advertising networks with the Website operator’s permission. Они запоминают, что вы посетили сайт, и эта информация используется совместно с другими организациями, такими как рекламодатели. Довольно часто целевые файлы cookie или файлы cookie рекламы будут связаны с функциональными возможностями сайта, предоставляемыми другой организацией.

First party cookies allow us to understand who has visited which page(s), to determine how frequently particular pages are visited and to determine the most popular areas of the site and general in order to monitor the usage of the Website.

Third party cookies are used for analyzing traffic sources and visitor behavior as well as for controlling access and site features across the Website.

Session cookies are used to store information about your page activities so you can easily pick up where you left off on the server's pages. When you close the internet browser, the session is ended and the cookie is deleted.

Persistent cookies are employed to store your preferences and to recognize you at a subsequent visit.

Not strictly necessary cookies: Only if you have given prior consent, we places cookie that are not strictly necessary for providing the functionalities of the Website. Through such non-strictly necessary cookies we collect information about your use of the Website and remember your preferences. Examples of collected information are which pages are visited and the length of a user session. Through these cookies we aim to improve your user experience of our Website. If you do not consent to cookie being placed, these cookies will be blocked.

Click here for a full list of cookies used on the Website.

Большинство веб-браузеров автоматически принимают файлы cookie и позволяют многим из них в некоторой степени управлять настройками браузера, но вы можете изменить эти параметры. Мы не отвечаем за использование файлов cookie третьими лицами, кроме тех, что предоставляют нам услуги по веб-аналитике. Если вы не желаете больше принимать файлы cookie, нужно изменить настройки браузера. Please note that in that case you may not be able to register with or use all features of our Website.

If you wish to have more information regarding the cookies that are used on our Website, please contact us at service@ru-en.tommy.com. Для получения более подробной информации о файлах cookie и о том, как отказаться от их приема, обратитесь к вашему администратору технической поддержки или в группу технической поддержки вашего веб-браузера. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Only if you have given prior consent, Tommy Hilfiger will use Google Analytics' cookies. If you do not consent to the placement of such cookies, these cookies will be blocked. Google Analytics is a web analysis service that is offered by Google Inc. (Google). Google Analytics uses cookies to analyze the usage of the Website by users. Google uses aggregated statistical data to give us an insight in the way you use the Website. Google may only provide these data to third parties if Google is required to do so by law, or to the extent third parties processing these data on behalf of Google. You can find more information on Google Analytics here.

9. HOW WE PROTECT PERSONAL INFORMATION

Your Personal Data are treated strictly confidential and our Website maintains appropriate administrative, technical and physical safeguards and security measures to protect the Personal Data you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and any other unlawful forms of processing. To this purpose, Tommy Hilfiger uses several security techniques including secure servers, firewalls and encryptions, as well as physical safeguard of the locations where the data are stored.

10. MINORS PROVIDING PERSONAL DATA

Persons below the age of 18 may only provide personal data to Tommy Hilfiger if they have written permission of one of their parents or their legal guardian who has read this privacy, security and cookies policy.

11. CHANGES TO THIS PRIVACY, SECURITY AND COOKIES POLICY

Если у вас имеются какие-либо вопросы, замечания или жалобы на нас или на наш способ обработки ваших Личных данных, или в случае, если вы больше не хотите, чтобы мы обращались к вам в целях прямого маркетинга, пожалуйста, свяжитесь с нами по адресу, номеру телефона или электронной почте, указанным ниже. Кроме того, по вашему требованию, мы предоставим вам отчет обо всей вашей личной идентификационной информации, когда-либо собранной и хранящейся у нас. Вы можете изменить, исправить или обновить личную информацию, а также запросить, чтобы ваша личная информация была удалена из нашей базы данных. Мы будем отправлять копии личной информации только на адрес электронной почты и на имя пользователя, связанного с ним.

Наши контактные данные:
Hilfiger Stores B.V.
Stadhouderskade 6
1054 ES Amsterdam
The Netherlands
service@ru-en.tommy.com

Phone number: (495) 646 74 02 - local Moscow time

© 2014, Hilfiger Stores B.V.

Annex 2

RETURN INFORMATION

All products purchased on the Website may be returned, without giving any reason, within the following time frame at your own risk. Within 60 days after the day on which the product(s) come into your physical possession (or into the possession of a third party other than the carrier and indicated by you), you need to (i) inform us of your intention to return the product(s) following the instructions below; and (ii) physically return such product(s) to us. If you return the product(s) by mail, you will have returned the products on time if you have delivered the product(s) at the post office or to the carrier within the aforementioned 60 days period.

To exercise your right of withdrawal, you must inform us:

Tommy Hilfiger Online Store
Industriestrasse 175
31275 Lehrte
Germany

 

E-mail: service@ru-en.tommy.com
Telephone:(495) 646 7402*
Пн - Пт: 09:00 - 21:00
По местному московскому времени
*Звонки со стационарного телефона оплачиваются в соответствии с вашими телефонными тарифами, звонки с мобильного телефона - согласно тарифам вашего мобильного оператора.

of your decision to withdraw from your order by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model return form (Annex 3 ) that can be found online, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from your order, we will reimburse to you all payments received from you, including the costs of standard delivery and eventual administration fees, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to return products. We may however withhold reimbursement until we have received the products back or until you have supplied evidence of having sent back the products, whichever is the earliest. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. Costs of delivery will not be reimbursed in case you withdraw only part of your order.

 

You will return the products or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the products before the period of 14 days has expired.

We will bear the cost of returning the products. You are only liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products.

For more information on how to return your order, please click here.

Annex 3

 

Return Labels